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FAQ

Products

No, PureHMO is not isolated from human milk and thus PureHMO does not contain any human milk.

Yes, PureHMO only contains a trace amount of lactose, which is safe for people with lactose intolerance. Taking PureHMO promotes the growth of beneficial bacteria in your gut, which in turn, might help with lactose digestion.

Believe it or not, it doesn't make a difference either way. This is because the HMO will not be digested the way that food would be digested. HMO makes its way undigested through your body down to the lower intestines, where it becomes the food for probiotic bacteria. So take HMO with food or without food. Either way is fine!

Yes, you can add PureHMO prebiotic into hot drinks. PureHMO prebiotic is a type of oligosaccharides (sugar), which will not degrade in hot drinks.

You can take PureHMO anytime of the day, with or without foods. We recommend you take it consistently at the same time every day.

It is best to take PureHMO synbiotic with food since PureHMO synbiotic contains 10 strains of live cultures, which could survive better if taken with foods.

Yes, you can open the PureHMO super prebiotic capsules and use it as a powder. However, it may not dissolve as good as PureHMO super prebiotic powder.

PureHMO prebiotic could promote the growth of beneficial bacteria (Bifidobacteria, Akkermansia, etc) in your gut and create a positive environment to discourage the growth of bad bugs. You can start with 1/4 -1/2 of recommended dose and slowly increase the dosage to experiment the benefits. However, we do recommend you to talk with your doctor before purchasing.

PureHMO IBS Support is specially designed to support IBS and target root cause of IBS - the imbalance of gut microbiome. PureHMO contains 2 types of HMO to support the growth of beneficial bacteria in your gut, and 1 strain, 10 billions of patented and clinically-proven DDS-01 probiotic to reduce symptoms.

Yes, PureHMO prebiotic does not contain gluten. However, PureHMO diverse fiber might contain trace amount of gluten from oats.

Breast-fed infants are already getting enough amount of HMO from breast milk. Therefore, there is no need to add extra HMO into his/her diet.

If you kids are 12 months older and does not drink breast milk or infant formula containing HMO, please consult with your kids' pediatrician whether to add HMO into your kids' diet.

Shipping

Orders received before 4:00 pm will be processed and shipped the same day (except holidays and weekends). Order received after 4:00 pm will be processed and shipped the day after. For example, if your order is placed after 4:00 pm on Friday, it will be processed and shipped on the following Monday.

Usually 2-3 business days. It might take longer during busy and holiday seasons.

No worries, contact us at support@layerorigin.com, we will figure it out for you.

If it is lost during transition, we will send a replacement at no cost to you.

If the tracking shows "delivered", check your mailbox, neighbor, or simply wait 1 day for it to show up. Usually our customers located their package 1 day after they contacted us.